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Keeping your onboard IT systems reliable, secure and compliant to prevent downtime.
Whether you operate work boats, tugs, barges, supply vessels, crew boats or other commercial vessels, onboard IT systems are critical to daily vessel operations, supporting communication, reporting and coordination between vessel and shore. To keep vessel operations running smoothly, your onboard IT systems need to be reliable, secure and compliant with regulations.
However, harsh marine environments, remote locations, unreliable systems, data loss, cyber threats and other IT issues put vessels at an increased risk of downtime, security breaches and regulatory non-compliance. That’s where Baptiste Consulting comes in. We manage, maintain and secure your onboard IT systems to prevent downtime and keep vessel operations reliable, secure and compliant.
What you get and how we prevent downtime
For a flat monthly fee, we prevent downtime by securing, monitoring, managing and supporting your onboard IT systems to prevent the common IT issues that can disrupt your operations and cause downtime and delays.
1. Security, data backup and compliance support
The first step is to secure your systems, control access, ensure compliance and put recovery processes in place to reduce the impact of cyber incidents, system failure or data loss.
Cybersecurity
We implement cybersecurity and access control best practices aligned with IMO 2021 guidelines to protect confidentiality, integrity and availability and reduce the risk of cyber attacks that can cause downtime.
Data backup and recovery
We implement backup systems for files, emails, documents and critical systems so data can be restored quickly in the event of loss or system failure, helping to minimize downtime.
Compliance support
We ensure your IT systems are configured and maintained to meet relevant operational and maritime compliance expectations, reducing exposure to audit and regulatory risks.
2. Ongoing monitoring, administration and support
Once systems are stable, we continuously monitor, manage and support your IT environment to prevent issues and reduce downtime.
Monitoring
We proactively monitor system health, backups, security and performance to detect early signs of failure before they disrupt vessel operations.
Administration
We manage day-to-day IT administration including updates, user management, system configuration and routine maintenance to keep systems stable and reliable.
Support
When issues occur, we provide remote and onboard support to restore operations quickly and minimise disruption to vessel activities.
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