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Phone: +1 (868) 281-6136
Keep your vessels mission-ready with reliable and secure connectivity and IT systems.
For a flat monthly fee, we set up your vessel’s connectivity and IT systems then proactively maintain, monitor and secure them to ensure reliable maritime connectivity, prevent IT issues before they cause downtime and safeguard critical data.
When an issue arises, our IT support experts are available 24/7 to take immediate action and ensure rapid resolution, keeping your operations running smoothly and efficiently.
Types of vessels we work with
1. Tugboats and offshore support vessels
We keep your operations resilient, reliable and secure for uninterrupted connectivity, allowing crews to execute their demanding jobs efficiently.
2. Commercial vessels
We support cargo ships, ferries and other commercial vessels by keeping connectivity and IT systems reliable, helping prevent downtime and maintain smooth operations.
3. Specialized/industrial vessels
For fishing boats, research vessels and other specialized craft, we make sure IT and onboard systems stay reliable, preventing delays and keeping operations efficient.
How it works and our plans
Onboarding and standardization (One-time fee)
The first thing we do is ensure your vessel’s IT infrastructure is reliable, secure, meets your needs and optimized for ongoing support. This one-time setup is priced based on an assessment of your vessel’s current systems. We build a solid IT foundation, upgrading existing equipment where possible to prevent disruptions and future issues.
Choose the applicable onboarding path:
For New Vessels / Full Deployment
This fee covers the full design, installation, and setup of your complete IT infrastructure and vessel technology (including VSAT, Starlink, etc.) to ensure your vessel has the right technology.
For Existing Vessels / Integration
This fee covers a professional audit, system documentation, and the complete integration of your existing network infrastructure into our 24/7 monitoring and management tools.
Depending on your needs, here's what we do during onboarding:
Deploy satellite connectivity and redundancy
Our satellite internet solutions ensure your vessel stays connected anywhere on earth with stable, high-speed satellite internet, enabling seamless crew communication and access to critical systems. Choose from Starlink, OneWeb, VSAT or SIM.
Install onboard network infrastructure
We design and install wired and wireless networks, keeping crew, systems and equipment connected and operational in any conditions.
Configure marine-grade hardware
We supply and maintain rugged, marine-grade devices—computers, laptops, tablets and printers—built for reliability and compliance.
Setup communications and productivity apps
We provide maritime-optimized email and collaboration platforms for reliable communication, video meetings and file sharing.
Implement vessel management software
We implement MARAD fleet management software, customized for maritime operations, to streamline vessel maintenance, certifications and crewing, fully optimized for satellite connectivity.
Ongoing 24/7 management plans (Flat monthly fee)
Once your vessel is fully onboarded, choose the level of continuous support that aligns with your operational and security requirements. Once your IT foundation is set, our ongoing managed service keeps it running flawlessly. We offer tiered plans tailored to your vessel’s needs, all for a predictable monthly fee. Our 24/7 monitoring, maintenance and support prevent issues, secure data and ensure your vessel stays mission-ready.
Standard plan
Ideal for vessels seeking essential, proactive support to ensure reliable daily operations. This plan focuses on preventing common downtime issues and maintaining basic cyber hygiene.
Internet connectivity and cost control
Internet data and bandwidth plan (50 GB or 100 GB)
Crew internet traffic priority and cost control
24/7 internet connectivity monitoring
Onboard IT systems maintenance and monitoring
24/7 proactive systems maintenance and monitoring
Cybersecurity and data protection
Foundational cybersecurity (Based on CIS framework)
Daily data backup and disaster recovery
Crew IT support and helpdesk
24/7 remote IT support
Internet connectivity support
Crew communications and productivity
Email, calls, meetings and instant messaging
Microsoft Office suite (Word, Excel, Outlook)
Document access, storage and sharing
IT advice, training and consulting
Crew IT training
IT advice and consulting
Premium plan
Our comprehensive, mission-critical solution for vessels where guaranteed uptime and maximum security are non-negotiable. This plan includes deeper infrastructure management and priority response for the most demanding operations.
Internet connectivity and cost control
Internet data and bandwidth plan (50 GB or 100 GB)
Internet traffic priority and cost control
Onboard IT systems maintenance and monitoring
24/7 proactive network maintenance and monitoring
24/7 internet connectivity monitoring
Cybersecurity and data protection
Foundational cybersecurity (Based on CIS framework)
Daily data backup and disaster recovery
Crew IT support and helpdesk
24/7 remote IT support
Internet connectivity support
Crew communications and productivity
Email, calls, meetings and instant messaging
Microsoft Office suite (Word, Excel, Outlook)
Document access, storage and sharing
IT advice, training and consulting
Crew IT training
IT advice and consulting
Benefits of our approach
1 Ensure mission readiness
Our dedicated support and rapid response keep all your IT systems secure, updated, and fully operational—whether your vessel is at sea, docked, or preparing for its next voyage.
2. Improve operational efficiency
By keeping your onboard IT systems, satellite connectivity and crew devices running smoothly, we ensure your team can focus on their core duties without disruptions or delays caused by technical issues.
3. Predictable costs, controlled spending
Our proactive IT approach identifies and resolves potential issues before they escalate, helping you avoid expensive emergency fixes and keeping your operations on schedule.
4. Maximize uptime and operational resilience
We continuously monitor and maintain your networks, systems, and communication tools so your vessel stays operational and productive, minimizing interruptions that could impact your schedule or mission.
5. Reduce risk
We safeguard your critical systems and data, monitor for cyber threats, and implement security best practices to protect against unexpected failures, hacks, or data loss.
Get in touch or book a 30-minute meeting
Phone: +1 (868) 281-6136
Email: hello@baptisteconsulting.net
Phone calls and emails are returned within 60 minutes.
What happens during a 30-minute meeting?
An IT support specialist will discuss your vessel’s needs and share tailored strategies to optimize your systems, prevent disruptions and keep your operations running at full capacity.
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