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Phone: +1 (868) 281-6136
Keep your business running flawlessly with secure connectivity, minimal disruptions and robust security.
For a flat, predictable monthly fee, we set up your business's critical IT and network systems and proactively maintain, monitor and manage them to prevent issues before they disrupt your operations, ensure reliable and resilient connectivity, and safeguard critical company and operational data.
When an issue arises, our IT experts are available 24/7 to take immediate action and ensure a rapid resolution, keeping your vessel’s operations running smoothly and efficiently.
Industries we focus on
Professional services firms
We manage IT systems for law firms, accountants, and consultants to ensure secure, reliable operations and protect client data, allowing your team to focus on delivering exceptional service.
Finance and accounting
We support accounting firms and financial advisors by keeping IT, accounting software, and client systems reliable, preventing disruptions and ensuring compliance with standards like PCI-DSS.
Medical and healthcare
For medical offices and clinics, we ensure IT systems stay secure and compliant (e.g., HIPAA-compliant), protecting patient data and maintaining efficient operations.
Retail and hospitality
For stores, restaurants, and hotels, we deliver reliable IT solutions to prevent outages, protect customer data and keep systems like POS and booking platforms running smoothly.
How it works
Step 1: Set up a resilient and secure IT infrastructure
Before starting our managed service partnership, we ensure your business’s IT infrastructure is robust, secure, and optimized for ongoing support. This one-time setup is priced based on an assessment of your current systems. We build a solid IT foundation, upgrading existing equipment where possible to prevent disruptions and future issues.
Business internet
We deliver high-speed, reliable internet solutions to keep your business connected, even in remote or challenging locations, ensuring seamless access to data and communications.
Employee productivity, communications, and collaboration
We provide business-optimized email and collaboration platforms for reliable team communication, video conferencing, and secure file sharing, designed for seamless integration and high productivity.
Business wired and wireless network setup
We design and install wired and wireless networks tailored for your business, keeping employees, systems and devices connected and operational in any environment.
Business-grade desktops, laptops and printers
We supply and maintain high-performance, business-grade devices—computers, laptops, tablets, and printers—designed for reliability and compliance, supporting tasks from administration to client services.
Step 2: Proactively maintain, manage and monitor your IT systems
Once your IT foundation is set, our ongoing managed service keeps it running flawlessly. We offer tiered plans tailored to your business’s needs, all for a predictable monthly fee. Our 24/7 monitoring, maintenance and support prevent issues, secure data and ensure your business stays operational.
24/7 IT systems maintenance
We keep your business’s IT systems—networks, software, and devices—running reliably around the clock, with proactive updates to prevent disruptions and maintain connectivity.
24/7 IT systems monitoring
Our continuous monitoring detects and resolves issues early, ensuring your business’s IT systems stay operational with minimal downtime.
Data backup and recovery
We secure your business’s critical data with regular backups and rapid recovery solutions, ensuring continuity during system failures or cyber incidents.
Security best practices
We protect your business’s systems from cyber threats with secure networks, continuous monitoring, and compliance with regulations, safeguarding sensitive data.
24/7 remote and on-site support
Our business IT specialists provide round-the-clock support, with remote assistance and fast response times to resolve issues quickly, keeping your team focused and operational.
Plans
BusinessUptime-Standard
Businesses seeking essential support to ensure reliable operations.
BusinessUptime - Technology
24/7 proactive IT maintenance
24/7 proactive IT monitoring
24/7 remote and on-site support
BusinessUptime - Maintenance and management
Data backup and recovery
Standard antivirus and threat protection
IT Asset Management
BusinessUptime-Premium
Businesses in regulated industries needing advanced security and compliance.
Everything in Standard, plus:
Advanced Cybersecurity Suite
Managed Compliance & Reporting
Advanced Data Recovery & Restoration
Dedicated IT Strategist
Third-Party Vendor Management
Priority Support & On-Demand Consultations
Benefits to your business
Ensure business readiness
Our dedicated support and rapid response keep all your IT systems secure, updated, and fully operational—whether your business is in the office, remote, or expanding.
Boost operational efficiency
By keeping your IT systems, connectivity, and employee devices running smoothly, we ensure your team can focus on core duties without disruptions or delays caused by technical issues.
Control and reduce costs
Our proactive IT approach identifies and resolves potential issues before they escalate, helping you avoid expensive emergency fixes and keeping your operations on budget.
Prevent costly downtime
We continuously monitor and maintain your networks, systems, and communication tools so your business stays productive, minimizing interruptions that could impact your schedule or revenue.
Reduce risk
We safeguard your critical systems and data, monitor for cyber threats, and implement security best practices to protect against failures, hacks, or data loss.
Enhance uptime
Our ongoing support keeps your IT systems secure, up-to-date, and prepared to meet the demands of your business at any time.
Get in touch or book a 30-minute meeting
Phone: +1 (868) 281-6136
Email: hello@baptisteconsulting.net
Phone calls and emails are returned within 60 minutes.
What happens during a 30-minute meeting?
An IT support specialist will discuss your needs and share tailored strategies to optimize your systems, prevent disruptions, and keep your operations running at full capacity.
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