Give us a call: +1 (868) 281-6136
If you’re a maritime operator frustrated with downtime and operational delays caused by computer and network issues and want to prevent them before they disrupt your operations, you’re in the right place.
Baptiste Consulting is an IT company focused on maritime operations in the Caribbean. We set up computer systems and networks across vessels and onshore offices and we maintain and monitor them to keep them reliable and reduce issues that can cause operational delays and downtime.
Workboats, tugs, barges, supply vessels, crew boats, yachts, fishing vessels, and other small to medium vessels.
Maritime logistics offices, marine contractor offices and other onshore operations.
We prevent downtime by keeping the computer systems and networks across your vessels and onshore offices reliable.
We do this by first setting up your computer and network systems according to industry best practices, then monitoring, securing and maintaining them 24/7 to prevent the common issues that can cause downtime.
Calls and emails are addressed promptly through a mobile-first communications setup, ensuring consistent availability and no communication backlog.
We focus on the maritime industry and stay up to date with trends, regulations, technologies and requirements through ongoing industry research and engagement.
We help prevent IT problems and vessel breakdowns before they occur rather than reacting to emergencies.
We follow documented steps and all requests are tracked through a ticketing system to ensure proper prioritization, acknowledgement, follow-up and closure, for consistent and timely execution.
The company experienced recurring computer and network issues that lead to downtime across vessels and onshore operations, resulting in disruptions to daily operations.
We implemented structured laptop systems, secured network access, and established 24/7 monitoring, maintenance and support. With continuous monitoring and maintenance in place, issues are identified and resolved before they cause operational disruption.
Learn more about our clients and case studies
Phone: +1 (868) 281-6136.
Email: hello@baptisteconsulting.net
Calls and emails are typically returned within 60 minutes.