Phone: +1 (868) 281-6136
We help small to medium vessel operators across the Caribbean maintain reliable operations by preventing onboard IT disruptions, cyber attacks and data loss.
For Caribbean vessel operators, reliable, secure onboard IT systems and constant access to critical operational data are now essential to stay connected, compliant and keep daily reporting, email, documents and data moving so projects don’t stall.
When IT disruptions, cyber attacks or data loss hit, the impact is immediate: downtime, delays, lost productivity and compliance risk. In some cases, operations never fully recover. Baptiste Consulting helps prevent onboard IT disruptions, cyber attacks and data loss so your vessels keep running reliably.
We focus on the onboard IT systems that crews rely on to keep vessel operations running day to day and move project work forward.
Vessel connectivity disruptions
We minimize interruptions to onboard connectivity infrastructure including internet access, Wi-Fi networks and internal network equipment. This ensures vessels stay connected and operational.
Disruptions in vessel communications
We reduce interruptions to email, file sharing, VoIP and remote access systems so crews can stay in contact with shore offices and continue project work without delay.
Cyber attacks and data theft
We reduce the risk of ransomware, phishing and weak security controls that can disrupt operations, expose sensitive data or create compliance and audit issues.
Loss of critical vessel records
Operational and project data is protected so it remains available, intact and recoverable when needed for reporting, operations or incident recovery.
Crew laptop and computer failures
We keep onboard computers, file servers and business applications stable so daily reporting, documentation and planning continue without disruption.
Critical printing failures
Printers stay online and available so crews can print permits, project documents and checklists when they need them.
1. No visibility into the health of onboard IT systems
You don’t have a single, real‑time view of onboard IT systems. You only hear about problems when a captain or office calls, by which time a vessel may already be offline and delays and costs are stacking up.
2. Different IT systems on every vessel
Each vessel has grown its own mix of routers, switches, PCs and fixes over time. Nothing is standardized or fully documented, so every incident feels new, support is slower and it’s hard to roll out consistent security controls, monitoring and recovery across the fleet.
3. Harsh marine environments
Salt, vibration, heat and limited connectivity all work against reliable IT. IT equipment sits in tough conditions and help is far away, so small faults are more likely to turn into major failures in the middle of a job.
4. Constantly evolving cyber threats
New cyber threats emerge every day. Without continuous monitoring, security updates and proactive management, onboard IT systems become increasingly vulnerable to attacks that can disrupt operations and compromise critical data.
5. Untested backup and recovery processes
Backups exist, but they’re rarely tested. If a vessel server, navigation workstation or logistics system failed tomorrow, you couldn’t say how long you’d be down, how much data you’d lose or exactly how you’d recover.
6. No dedicated vessel IT expertise
Most vessels have no IT officer. Captains and engineers end up fixing computers and networks on top of their real work, using one‑off fixes that aren’t documented and often have to be repeated.
MaritimeUptime is our core managed service that prevents onboard IT failures, cyber attacks and data loss. Through continuous monitoring, preventive maintenance and proactive support, it keeps vessel IT systems healthy, secure and reliable throughout daily operations.
Centralized IT visibility across vessels
We give you real time visibility into the performance, behaviour and health of your IT systems across vessels and onshore offices, so you see issues early instead of finding out from angry users.
Proactive monitoring
With this visibility in place, our experts proactively monitor system health and performance to detect and address issues before they lead to failures, data loss or operational disruption. This shifts IT from reactive firefighting to early intervention.
Preventive maintenance
We perform regular automated maintenance across your systems to reduce the risk of silent failures and support a stable, reliable IT environment. This reduces repeat incidents and lowers the chance that a small issue grows into a major outage.
Security controls
We protect your systems and users from cyber attacks, ransomware and other threats that can corrupt data or bring operations to a halt. We also help align controls with what clients, insurers and regulators expect to see when they review your resilience posture.
Compliance support
We maintain clear documentation and reporting on system health, incidents, backups and recovery tests, so you can show an up to date view of your IT controls and recovery posture. When clients, insurers or auditors ask, you have structured evidence instead of ad hoc screenshots.
Data backup and recovery
We back up critical data across vessels and onshore offices and design clear recovery plans, so operational information can be restored quickly when needed. You gain a concrete, documented answer to “what do we do if this system fails tomorrow”.
Backup verification
We regularly test backups to confirm they can be restored successfully, reducing the risk of failed recovery when it matters most. Instead of hoping backups work, you have evidence that key systems and data can be brought back within agreed time frames.
Remote and on-site IT support
When issues do occur, our team provides responsive remote and onsite support to resolve them quickly and keep operations running.
We help operators of small to medium-sized tugs, workboats, crewboats, utility and supply vessels, barges and other commercial vessels across the Caribbean maintain reliable operations by preventing onboard IT disruptions, cyber attacks and data loss.
Before working with Baptiste Consulting, LEAD Marine Contractors Limited experienced recurring IT issues across their vessels, including unreliable systems, network interruptions and limited visibility into onboard IT system health.
We implemented MaritimeUptime across their fleet, providing real‑time visibility, proactive monitoring, preventive maintenance and ongoing support to identify and address issues before they led to operational disruption.
The result was a more stable and reliable IT environment with noticeably fewer unplanned interruptions. Over the first six months, unplanned vessel IT incidents dropped by more than half, and captains reported greater confidence in system reliability and support.
Read more case studies and testimonials
Most Caribbean operators only discover gaps in IT visibility, backup and recovery when something has already failed — and by then it is too late to avoid delays, chaos and awkward calls with clients and owners.
Our Maritime IT Resilience Assessment gives you a clear, independent view of how prepared your vessels and onshore offices really are for IT failures and data loss, plus a short, prioritised plan to improve resilience.
The assessment typically includes:
A review of current onboard and shore‑side IT systems, backups and security controls
A clear summary of your biggest IT resilience risks in plain language
A prioritized action plan focused on preventing failures that actually stop vessel work
Phone: +1 (868) 281-6136.
Email: hello@baptisteconsulting.net
Calls and emails are typically returned within 60 minutes.